Frequently Asked Questions

Everything you need to know about your Beetles experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day money-back guarantee on all unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Are Beetles products cruelty-free?

Yes, we are proudly 100% cruelty-free. We do not test our products or ingredients on animals at any stage of the production process.

How do I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How should I store my beauty products to ensure longevity?

To maintain product quality, store your items in a cool, dry place away from direct sunlight and ensure all caps are tightly sealed after every use.